I picked it up in it’s case when I was leaving work, which turned out to not be zipped up, and it fell on a carpeted floor from maybe a couple of feet.
It seemed to work initially, but when I got home to play, I discovered that the LB button no longer works, the RB button only works on every second press, and the ‘Steam’ and ‘…’ buttons just zoom on the screen but not bring up the relevant menus, and with further exploration they both seem to trigger the LB function.
I’ve restarted it, installed the latest update, and the problem persists. It’s it fixable, or am I fucked?
It could be fixable, only way to find out is opening it up. I’d first try reseating all the ribbon cables, as one of them might have come loose because of the drop. Otherwise, if you can identify any damaged parts, you can get replacements for most of them and replacing them is pretty doable. If you can’t find any physical damage, your best option is probably to send it in.
That’s what happened with my PS5 controller after my cat knocked it off the sofa and the R2 button stopped working. I opened it up, saw nothing apparently wrong, reseated the tiny ribbon cable, and it worked! I’m not very mechanically inclined, so that was a major win for me.