Yeah, it seems to be a misunderstanding. They are using cloud tools to generate and update the base operating system.
“Better” is always relative. Personally I generally prefer not to use software that comes bundled with the hardware, that way I avoid any vendor lock in. The hardware vendor should not be in a position of deciding what I should or shouldn’t be able to do with their hardware, and software should be open to the customer, so that it does exactly what they want, not more or less.
I found the main issue with many non-rolling release distributions are the upgrade instructions from one stable release to the next, and not the difficulty of installing them.
I’m myself a Archlinux guy, but that does sometimes require some carefulness and regularly (at least weekly) applying updates and does not have stable automatic updates, so I started installing Fedora atomic desktop distributions (Fedora Silverblue/Kinolite/etc.) for people that just want to use their device for basic stuff.
The reason for that is long term maintainability without an expert at hand.
I had so many bad experiences updating distributions from one stable version to the next, be it Debian and Ubuntu-based, or Fedora-based distributions.
And with those atomic desktop distributions the amount of moving parts is much lower, so hopefully upgrading them to newer releases is much more stable.
So I would suggest giving Fedora Silverblue (Gnome desktop), Kinolite (KDE) or Budgie Edition a try.