Obfuscation. Corporate figures telling or giving people the option will hurt their feelings so they’ll stop playing. A player who quits is no longer a tier two type with the potential to spend money, so they’ll only do this if it becomes a PR nightmare that affects their bottom line.
I don’t feel it’ll go anywhere either. Flip side is always whether people are having fun. People having fun rarely complain meaningfully. Meaaaning money still flows.