I always felt iffy about their pro-XYZ stance as well. I’m not against bringing awareness to bullying or burnout or supporting marginalized groups, but it feels so disingenuous when your game (Destiny) is obviously predatory. I guess getting people addicted and organizing their lives after the game is not something to oppose.
Even home appliances don’t come with the full spec technical manual. They come with the user manual so you’d know how to use your appliance, not how to fix your appliance (with the exceptions being some easy to fix user errors). When people get technical errors on their home appliances they call a technician to fix those errors, because most people lack the technical knowledge to fix things themselves. And I imagine it’s the same for you. I’m pretty sure you don’t fix your own car. Now imagine if you went to a mechanic to have your car fixed and they say “Just read the fucking manual and don’t waste my time”. What are you going to do? Read the manual that you didn’t even know existed until that point and you’d first have to spend some time actually finding the manual (because some of those technical manuals are a fucking pain in the ass to find, if they’re even readily available), or find another mechanic that would fix your car? What if all the mechanics tell you to go read the manual? How much of your own time would you be willing to invest into fixing an issue you didn’t want to fix by yourself in the first place? What if someone offered to replace your entire car for free? Would you still spend time fixing your car or would you go “fuck it, I just need it to work”?
And that’s the average Windows/Linux user. They just want an operating system that works. They don’t want to understand all the technical stuff that goes on under the hood and when something breaks they want “a technician” to give them a quick solution, because knowing the inner workings of Linux is not a priority for them. Maybe they’re the car mechanic that would fix your car and they’ve spent their time learning the inner works of a few dozen cars. People focus their time and attention on different things so getting angry at someone not wanting to learn Linux is like a car mechanic getting angry at you for not wanting to learn how your car works or a personal trainer getting angry because you don’t know how your own body works etc… Just because you know how Linux works does not mean everyone should know how Linux works.