What’s not to believe about the seven years of updates? Google clearly stated the support period for every Pixel they sold the day they got released, and I don’t think they’ve had a phone where they stopped updating the phones before the promised life cycle was over.
Sure, some phones came out with two years or a year and a half of guaranteed updates and that’s pretty shit, but this was announced from the start.
The thing is that they’ve clearly promised 7 years now, walking back on the promise would cause them massive issues with consumer protection agencies everywhere they sell - they might be toothless in the US, but Google also sells Pixels in Japan and the EU.
7 years of security updates is a promise that my phone won’t regress from where it was when I bought it - I typically buy a mid-ish range phone (currently running a Pixel 7a) when they are brand new, and run it for ~3 years before I start to want an upgrade. Lack of security updates usually forces the issue, so a phone with 7 years of security updates guarantees that I’ll want to upgrade before I’m forced to, and will be able to pass the phone along to a relative. Where I am, a claim like “we will provide security support until X” is backed up by consumer law, so I’d be entitled to a full refund if they fail to meet that guarantee.
Buying a phone because the manufacturer promises “feature drops” or because you expect that a future version of the OS will have some amazing features you want is like buying a preorder game - you are a fool for trusting marketing without concrete details
Paraphrasing MKBHD: Buy the phone for what it has today, not what it might have tomorrow.
I’d believe the promise of 7 years of updates from any other company but definitely not Google. In the words of Logan Roy
What’s not to believe about the seven years of updates? Google clearly stated the support period for every Pixel they sold the day they got released, and I don’t think they’ve had a phone where they stopped updating the phones before the promised life cycle was over.
Sure, some phones came out with two years or a year and a half of guaranteed updates and that’s pretty shit, but this was announced from the start.
The thing is that they’ve clearly promised 7 years now, walking back on the promise would cause them massive issues with consumer protection agencies everywhere they sell - they might be toothless in the US, but Google also sells Pixels in Japan and the EU.
For me, this kinda breaks both ways: