• maynarkh@feddit.nl
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    9 months ago

    They are not seeking feedback between “I like it” and “I hate it”, they want feedback between “I tolerate it because I still feel locked in” and “that’s it I’m moving to a competitor”.

      • maynarkh@feddit.nl
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        9 months ago

        That whole sentiment only works in a monopolistic / oligopolic market. In a free market, competition would make companies sell better products. Only if there is no decent competition does enshittification work.