For example I’ll send an e-mail with 3 questions and will only get an answer to one of the questions. It’s worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of
Yes
back in the e-mail. So which question are they answering?
Mainly I’m asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?
Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.
Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.
Yep. Basically you need to respect their time, and not ask them to duplicate the work you’ve already done. This is especially important for executives, but works well on anyone… if you really need someone to do a thing or answer a question, make it easy for them to focus on completing your ask.
Address the email to one person who you need action from.
Tell them succinctly:
Why is this important?
What do you need from them right now?
After that, preemptively provide the answers to any followup questions they might ask - give them further context so they don’t have to dig for it. Don’t ask them to read a whole email string below if you can summarize it.